Frequently asked questions

We accept Stripe, Paypal and Pace.

Pace is a payment option in Beauty Sacred that allows customers to pay over-time for transactions with no interest. Additional information is available on pacenow.co.

Please check with Pace at info@paceno.co for more information.

As soon as the payment is accepted and the order is confirmed, it is in the process of being shipped. The order will be physically picked, packed and set aside for shipping. Hence, the order will not be changed or cancelled once the payment is accepted.

Please contact us as hello@beautysacred.com. We will let you know what we can do.

We will accept returns if the product packing is unopened. Moreover, we are unable to refund the original shipping charges or offer exchanges on any of our products.

Refunds will be processed once the returns have reached our warehouse.

Do note that the return shipping is at the expense of the customer in the event your products are to return to us.

Please contact us as hello@beautysacred.com for more information on returns.

We do not offer exchanges on any of our products.

Oh no, we’re so sorry to hear this! Please send us an email at hello@beautysacred.com with your order number, full name and an image of the damaged item and we’ll be happy to help you!

No. The points will not expire at all.

Yes! We love to make you feel a little bit special on your birthday but be sure to update your birthday on your profile.

All Beauty Sacred policies are subject to change without advanced notice.